Job Description

Job Overview: The Lifestyle Manager is a key member of the property management team at a large master planned community. This position requires a polished, creative, enthusiastic professional who can provide outstanding customer service and hospitality while enhancing the vibrancy of the community for residents. This vital role serves as the face of the community and the ambassador for all the lifestyle activities and events. As a FirstService Residential Lifestyle Manager, you will be responsible for planning events and create memorable experiences for your homeowners that cultivate a sense of belonging and ongoing pride in ownership within your community. Description Job Overview: The Lifestyle Manager is a key member of the property management team at a large master planned community. This position requires a polished, creative, enthusiastic professional who can provide outstanding customer service and hospitality while enhancing the vibrancy of the community for residents. This vital role serves as the face of the community and the ambassador for all the lifestyle activities and events. As a FirstService Residential Lifestyle Manager, you will be responsible for planning events and create memorable experiences for your homeowners that cultivate a sense of belonging and ongoing pride in ownership within your community. Compensation: $75,000 Schedule: Monday to Friday 9:00 AM - 5:00 PM schedule may vary due to property events Your Responsibilities Work directly with the General Manager to create and implement relevant, innovative, activities, programs and events that build community in the neighborhood. Dynamic, motivated self- starter who is detail oriented, and who demonstrates excellent customer service, hospitality, communication, time management and relational skills. Ideal candidate is a connector who can positively interact and build relationships with homeowners, developer, potential owners and community members. Maintain social media channels daily with creative, relevant content which reflects the vibrant life of the community. Produce weekly communication to homeowners, developer and marketing team. Set and adhere to the highest standards of performance by personal follow-up to ensure that excellent service is being provided. Develop relationships with vendors and sponsors to facilitate activities and events. Must have strong discipline, be able to work independently and accomplish projects at a superior level with little supervision. This position will be required to work Tuesday-Saturday with occasional evenings. Must be able to balance the Lifestyle Budget as well as prepare and "own" expense spreadsheets. Skills & Qualifications Education/Training/Experience: College level courses in Business, Recreation, Hospitality or Education Two (2) to three (3) years of industry experience preferred Demonstrates working knowledge of Adobe and Office Suite Programs or comparable graphic programs Experience with various social media platforms. Strong written and verbal communication skills, customer service and skills required. Experience with managing a budget. Special Requirements: Ability to lift 30 – 50 lbs.; Work in an upright standing or sitting position for long periods of time; Handle, finger, grasp and lift objects and packages; Reach with hands and arms; Ability to quickly and easily navigate the property/building as required to meet the job functions; Complete all required forms. Ability to work extended hours and weekends based on project requirement. Ability to respond to emergencies and callouts on a timely manner; Must be a team player. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Disclaimer This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days. #J-18808-Ljbffr

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