Job Description
About Us:
Associated Mortgage Bankers, Inc. (NMLS #24794) and its affiliated lending platform, Elliman Capital, provide residential mortgage financing alongside Douglas Elliman, one of the most recognized names in real estate. We are building a modern, efficient mortgage operation and are looking for experienced people who want real ownership over how their function runs.
About the Role:
We are hiring a Lock Desk Analyst who already knows secondary. You will own day-to-day lock desk operations in Optimal Blue and Encompass, serve as the go-to resource for our Loan Officers on pricing and lock questions, and take the lead on building out our Optimal Blue platform.
This is not an entry-level secondary role, and it is not a hedging or trading role. It is ideal for someone who knows lock desk inside and out, moves quickly, and wants the chance to shape how the desk is configured and run.
What You Will Do:
Lock Desk Operations
Process new locks, extensions, relocks, and lock cancellations accurately and on time
Apply and verify pricing adjustments, LLPAs, and approved price exceptions
Obtain, review, and reconcile investor lock confirmations
Monitor lock expirations across the pipeline and proactively flag upcoming expirations to Loan Officers and Operations
Keep lock data in Encompass accurate and consistent with Optimal Blue and investor records
Respond quickly to Loan Officer pricing and lock questions throughout the day
Maintain clear documentation of lock activity, exceptions, and approvals
Optimal Blue Administration and Optimization
Serve as the primary Optimal Blue administrator, including user setup, permissions, and ongoing maintenance
Build out and configure Optimal Blue settings, including lock desk rules, extension and relock policies, pricing policies, and product setup
Partner with IT and AI/automation professionals to streamline lock desk workflows and the Optimal Blue to Encompass integration
Draft and maintain written procedures for lock desk processes
Identify manual steps that can be automated or simplified
What You Bring:
Required
2+ years of hands-on lock desk or secondary marketing experience at a mortgage lender
Strong working knowledge of Optimal Blue
Strong working knowledge of Encompass
Solid understanding of locks, extensions, relocks, pricing adjustments, and investor lock confirmations
Highly organized, with strong attention to detail across a busy pipeline
Responsive and comfortable communicating directly with Loan Officers under time pressure
Preferred
Optimal Blue administration or configuration experience, including building or restructuring a setup
Experience working with IT or technology teams on system integrations or process automation
Familiarity with Conventional, FHA, VA, Jumbo, and Non-QM pricing
Experience at an independent mortgage banker
Hedging experience is not required.
Work Arrangement:
This is a hybrid position based in our Miami, FL office.
Elliman Capital is a division of Associated Mortgage Bankers, Inc. Elliman Capital is a registered DBA of Associated Mortgage Bankers, Inc. NMLS 24794.
Associated Mortgage Bankers, Inc. is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, marital status, sexual orientation, gender identity, or any other protected status in accordance with applicable federal, state, and local laws. Employment is at-will. Compensation is not guaranteed and is subject to federal, state, and company regulatory requirements. All offers of employment are contingent upon background checks and compliance qualifications.
Job Tags
Work at office, Local area